The College Support Associate will report to the College Support Director and play a crucial role in supporting HVA alumni throughout college, ensuring that each student has access to adequate resources to graduate in four years. The Associate will work closely with the HVA College Access Team to execute a cohesive vision for alumni engagement and regularly communicate with HVA alumni to monitor progress toward graduation.
With guidance from the College Support Director the Associate will manage a caseload of HVA alumni and support ongoing alumni engagement efforts to build a professional network of HVA graduates.
Actively manage a cohort of HVA alumni before and after college graduation
Assist alumni with school transfer or financial aid challenges
Monitor alumni academic performance to proactively identify at-risk graduates and develop and implement intervention plans
Leverage alumni datasets to inform approach to alumni advising and perform ad hoc analyses of alumni cohort outcomes
Build relationships with alumni family members to support HVA graduates through college
Collaborate with the HVA College Guidance Team to develop individualized college support plans for high school seniors
Support the execution of alumni engagement activities both on and off HVA’s campus.
1-2 years experience in a college support or alumni engagement role
Proactive problem-solver with an ability to identify and flag issues early
Strong organizational skills and high level of attention to detail
Proven ability and desire to build relationships with students and families
Self-starter with a desire to support the creation of new systems
All team members are passionately and deeply committed to the mission, vision, and values of Harlem Village Academies; have a positive and professional attitude; exhibit a very strong work ethic; and possess an inner drive for personal and professional excellence. The ideal candidate will thrive working within an entrepreneurial and results-driven environment.
Harlem Village Academies is an Equal Opportunity Employer and committed to diversity among our staff. Applicants of diverse backgrounds are strongly encouraged to apply.