Managing Director of School Operations [Immediate]

Position Details

  • Job Title: Managing Director of School Operations [Immediate]
  • Department: Shared Services
  • Job Category: School Operations

The Opportunity

Harlem Village Academies is a community of educators working to build an urban school district based on the ideals and tenets of progressive education.  HVA is the demonstration site for the Progressive Education Institute.

Joining a dynamic team of educators, the Managing Director of School Operations will oversee the six school-based Operations Directors and be the primary link to the centralized Network team which provides Compliance, Technology and other support to the schools. The ideal candidate has extensive experience as a director of a charter school’s operations team as well as management experience on a network-level operations team. This person has broad knowledge and deep experience in quality operations as well as a sense of urgency around how strong systems and procedures directly relate to student achievement results, and a passionate commitment to quality. They will work closely with the Operations Directors at each school and the network education leadership team to implement and contribute to the continual improvement of HVA’s school operations teams.



The Managing Director of Operations will ensure that best practices are implemented at all schools and affect a culture of continuous improvement. Specific Duties and Responsibilities include:

School Management

  • Manage the Operations Directors on all aspects of high-quality operations – including but not limited to –
    • Student Recruitment and Enrollment Management
    • Food and Transportation
    • Logistics and Event Management
    • Technology Management
    • Budgeting and Procurement
    • Facilities Management
    • Daily School Systems
    • Government Reporting
  • Ensure schools are operationally strong, aesthetically beautiful, and clean, within budget, and well-organized
  • Ensure each school is in compliance with all regulations
  • Oversee performance management systems for all operations teams
  • Execute high-impact initiatives, including improving strategic processes and working directly with the Senior Education Leadership Team to craft and execute plans against yearly operational objectives
  • Improve operational effectiveness for all schools, and increase synergy between schools across the Network
  • Build and leverage relationships with necessary internal and external parties to increase operational effectiveness
  • Build a strong, collaborative team of operations members

Leader Development and Training

  • Provide individual development and management to school operation members through one-on-one meetings, coaching, modeling, planning, and feedback
  • Evaluate schools against operations requirements and design action plans for ongoing improvement
  • Lead regular trainings with school operations teams

Data & Analysis

  • Study and analyze data on an ongoing basis
  • Work with school Operations Directors to develop and implement action plans based on results
  • Oversee and support with all school data management and student/ school reporting

Network Operations

  • Responsible for efficiently supporting the development and marketing team including responding to requests on a timely basis and keeping in close contact about calendar changes
  • Serve as the Student Testing Coordinator for state exams for the entire network
  • Responsible for all internal and external communications regarding school operations



The ideal candidate will have three to five years of experience with charter school operations (ideally as a school-based Operations Director) and at least five years of management experience.

Educational Background

  • Bachelor’s degree required. Masters preferred

Management Experience

  • Successfully managed a team to achieve ambitious performance metrics
  • Demonstrated experience managing systems, programs, and events with attention to detail 


  • Excellent organizational skills and acute attention to detail
  • Strong multi-tasking ability
  • Ability to see multiple projects with many moving parts through from beginning to end
  • Strong analytical and writing skills
  • Ability to work well in a team
  • Focus on results and the flexibility and willingness to do “whatever it takes”
  • Ability to thrive in a fast-paced, entrepreneurial environment
  • Ability to work autonomously, as well as to take direction
  • Exceptionally skilled at analysis, communication, persuasion, and negotiation
  • Maturity, humility, strong work-ethic, sense of humor, and “roll-up-my-sleeves” attitude
  • Strong technical skills and experience with Microsoft Word, Excel, PowerPoint, Access and other database software


Organizational Culture

All team members are passionately and deeply committed to the mission, vision, and values of Harlem Village Academies; have a positive and professional attitude; exhibit a very strong work ethic; and possess an inner drive for personal and professional excellence. The ideal candidate will thrive working within an entrepreneurial and results-driven environment.


Harlem Village Academies is an Equal Opportunity Employer and committed to diversity among our staff. Applicants of diverse backgrounds are strongly encouraged to apply.

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